US Shipping Update - What You Need to Know
What Happened?
On August 20, 2025, the US suspended the "de minimis" exemption for international packages under $800. This means every single package now requires full customs processing and extensive paperwork, regardless of value.
Impact on Tree of Tales
Our shipping partner PostNord (and all Swedish carriers) temporarily halted all US shipments because they couldn't adapt their systems to the new requirements in time. We're as frustrated as you are - the US represents a significant portion of our community.
Your Options as a US Customer
For Existing Orders
All orders placed before August 20 will be fulfilled as normal - we're getting everything out at latest 21 of August).
For Future Orders
Wait for Updates: Follow our channels below for news when US shipping resumes
What We're Doing
- Pausing all shipments to the US
- Researching alternative carriers and solutions
- Working to resume US service as quickly as possible
Timeline
Honestly? We don't know yet. This regulation caught the entire shipping industry off guard. We're pushing for solutions daily and will update you the moment we have news.
Stay Connected
- Join our Discord for real-time updates
- Follow @tree.of.tales on Instagram
- Email us directly: support@treeoftales.se
We've built Tree of Tales on quality, transparency, and community. This setback, but we're not giving up on our US players.
Last updated: August 22, 2025